Before completing the following application process, we recommend that you
request information from one of our payment consultants to ensure this solution is the right one for you.
Click here to download the application forms.
Please send us all of the above application forms duly completed in the name of the business to which the merchant account will be issued, and signed as follows.
- For a sole trader, the proprietor of the business must sign.
- For a partnership, two partners must sign.
- For a company, trust, or charity, two directors, or one director and the secretary, must sign.
Please send us the following supporting documents for every person who has signed the application.
- A photocopy of the person's passport or photocard driving licence, to confirm their identity.
- An original utility bill, to confirm the person's current home address. This bill must be recent, and for a service provided directly to your home. Acceptable examples are gas, electricity, or landline telephone bills. Unacceptable examples are mobile telephone bills, vehicle registrations, or credit card statements.
Please send us the following supporting documents for the business to which the merchant account will be issued.
- An original voided cheque, to confirm the bank account details of the business. The cheque must show the name of the business to which the merchant account will be issued. A used cheque is not acceptable.
- Photocopies of the last 3 months' card processing statements, if the business currently accepts or recently accepted card payments. The statements must clearly show sales, refunds, and chargebacks.
Once all forms and supporting documents are ready, please post them to us at the following address.
Optimal Payments Ltd
Quern House
Mill Court
Great Shelford
Cambridge
CB22 5LD
Once all forms and supporting documents have been received, your application will be assessed. You will be contacted once a decision has been reached, or if there are any queries regarding your application.
If you have any queries regarding the application process or the status of your application, you may contact us via any of the following methods, or via post at the address above:
